What Does The “Additional Coverage” Cover?
- Cover your parcel against loss and damage during the delivery
- Full compensation when your parcel is lost or total damaged
(subject to the agreed terms & conditions)
(subject to the agreed terms & conditions)
Select the option “Additional Coverage” at the Edit Consignment Page.
As much as we wish we could cover everything, some items are not covered. Below is the general list of the exclusions (prohibited and restricted items). Refunds are not permitted for shipments containing these items.
Red wine, white wine, whisky, brandy and beer
Antiques, manuscripts, drawings, paintings, works of art, religious pendants, religious paintings, religious statues and any artistic or religious items where the market value is not justifiable
Microchip, silicon chip, microprocessor, and integrated circuit that contains data. Data loss is excluded
Mannequin and scale model
All kinds of explosives, inflammable properties, matches, firecrackers, tobacco, cigars, cigarettes and the like
Gold or items made therefrom, silver, cash, note of currency, jewellery, previous stones, bullion and silverware
All kinds of livestock, plants and flowers
All kinds of valuable paper inclusive of and not limited to passport, accounts, bills, currency deeds, evidence of debts, letter of credit, securities and tender documents
Car window, car skirting, car windscreen, car bumper, car mirror, car bonnet and car rim
Television, washer / dish washer, lighting and lamp, washing machine and drying machine
Canned food, standard commercial packaging powder, frozen food and bird nest
Glass, tempered glass, fragile items, photo frames and acrylic, perfumes and items packed in glass container or bottle
Any hamper & gift with specific packaging that is not delivered in the standard courier & express box packaging
Granite top, cup, melamine ware, tea set, kitchen hood, oven and fridge
Cello, clarinet, drum, electronic guitar, guitar, piano, saxophone, trumpet, violin and etc
