J&T Tips and Tricks !




10/11/2020 12:00AM


J&T pending


1) Picture of the packaging before shipped out (optional) or description of the packaging (flyers: color/size/brand/plain) / box

2) Picture of the item

3) Put in the subject : pending tracking (tracking number)

4) Email to nurhanis@myparcelasia.com 


Any incomplete document will not be entertain.


Soft reminders: 

  • Kindly inform us if your parcel are still pending for 3 days which is no movement at all. 
  • If you are not reporting to us in maximum 30 days about your issue (shipment  : pickup/drop off), J&T will not be liable for any damage/ pending/lost.


Thank you.