1) Picture of the packaging before shipped out or description of the packaging (flyers: color/size/brand/plain) / box
Gambar pembungkusan sebelum penghantaran atau details pembungkusan (jika flyers: warna / size/ brand/ plain) atau menggunakan kotak
Contoh : Gambar Parcel (Click)
2) Please state send date of the parcel as in system in this email
Sila nyatakan tarikh item di pickup / di drop off di dalam email ni
3) Picture of the item
Gambar barang/item/produk yang terdapat di dalam bungkusan tersebut
Contoh : Gambar barang (Click)
4) Put in the subject : pending tracking (tracking number)
Letakkan pada subject email: Pending tracking (masukkan tracking number yang anda ingin adukan)
5) Invoice/receipt/transaction slip as proof of items' price
Invois barang/resit/slip transaksi bukti harga barang yang dihantar
6) Email to ops@myparcelasia.com
Email pada ops@myparcelasia.com
J&T will not be liable for any claim for pending status of the parcel, damage, lost, that exceeds 30 days from the send date,