HOW TO CONTACT CUSTOMER SUPPORT TEAM




22/07/2023 12:00AM


Good news users!

We have just upgraded our system and you may now contact our customer support team directly within MyParcel Asia's website!

If you have any issues, please contact us by following the steps below: 

1. Log in to myparcelasia.com 

2. Scroll down the website

3. Click the chat/support icon on the bottom right corner

or

4. Click helpdesk on the left sidebar

We'd be happy to assist you.

Our live chat service is available during the following hours: 

Monday - Friday9 am - 5 pm
Saturday9 am - 1 pm

*exclude public holidays

However, if you do not have an account with MyParcel Asia, you may still send your inquiries via email to: helpdesk@myparcelasia.com

Thank you for your continuous support and we appreciate your kind understanding.